We would strongly recommend Timothy Patterson to any Landlord wishing to lease their property. Timothy is professional and his ability to qualify tenants is outstanding. We were also pleased to learn that our tenants were very happy with the way Timothy treated them throughout the process. It is very reassuring to know that Timothy is managing our most valuable asset.
Carlos and Tracey Seghabi
I would like to take this opportunity to thank you for your outstanding level of service in handling our property. After building a home for the first time I grew very emotionally attached to the property. It was always intended for investment, but it was a project that certainly occupied a great deal of my time. I have high standards in all areas of life and expect that everyone should give 100% or why bother at all. From the first moment I spoke with you I knew you would be the one to handle our property to the standards I expected. It took you only one hour from our first call for you to have driven out to the property and reported back to me. I am still waiting for one real estate to call back (3 months have passed) and one real estate called me back 3 days later – perhaps at a time that suited them. You gave our property complete attention and focus. It was delayed in completion but you always remained professional and patient. You gave us sound advice on all areas regarding renting the property and assisted us in detaching from the property – which I certainly needed.
You went out of your way, and perhaps out of your job description, to assist us in working the alarm system – our builder didn’t even help us on this one. You provided us with continual feedback and when I had a concern you jumped immediately to resolve the situation. There is no doubt in my mind that we have the right agency managing our property. That is due to your ability to provide superior levels of service and ensure that even when my emotions start running in the wrong direction you place perspective where it is needed. It is your approach with people and knowledge on property management that provide me with the security that our house is well looked after in your hands. I sincerely thank you for giving us 110%. Your personal and professional service is inspirational.
Sandra Landrigan
I am writing this testimonial today to tell of my experience with First National Real Estate Michael Alexander and the service that Timothy Patterson provides. We approached Tim last year when we decided to rent out a property that had been our family home for 10 years which at the time was extremely concerning for both my husband and I. From the time we met with Tim we felt extremely confident that our precious family home would be in good hands. He provided us with a full explanation of the selection process for tenants and gave us advice on what to do in relation to being a first time land lord. Our home is being leased to good tenants and First National Real Estate Michael Alexander ensures the ongoing care of the property by regular inspections and feedback to both of us. My husband and I would recommend Tim as the perfect agent should you wish to lease out your valuable real estate.
Rod and Sue McNeil
I have been a property owner with First National Michael Alexander since October 2011. During this time I have always found them to be professional with a personal and caring approach no question or problem is ever any trouble. On one occasion I had to contact them on a Sunday evening and much to my surprise Tim answered the phone and was of great assistance. In the most recent months Tim has handled a very delicate situation involving our tenants in a most gracious manner and also attended tribunal as our representative and achieved a very pleasing result due to his professional approach and perfect documentation and photographic evidence.
Lisa Tucker